Delivering a quality experience is top-priority
We’re pretty sure you’ll love this plugin, but we realize that it cannot work perfectly for everyone. For this reason, we’re willing to refund 100% of our purchase within 14 days if there is an issue with the plugin we cannot resolve, rending the plugin unusable. All we ask is you do the following:
- If there is a technical issue, you allow us to attempt to fix it before asking for a refund. If we cannot resolve the issue, we will refund your full purchase.
- Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed. So please don’t wait if you run into anything.
We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Please open a support ticket before requesting a refund for a technical issue. Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
And that’s it! If you need support, please open a ticket.